FloorPulse End User License Agreement

Last updated: October 8, 2026

This End User License Agreement ("Agreement") is a legal contract between you, the business installing or using the Software ("Licensee", "You"), and Floor Pulse Net, LLC, an Iowa limited liability company ("FloorPulseNet", "We", "Us"), governing your use of the FloorPulse software product, its modules, installers, updates and related documentation (collectively, the "Software"). By installing, copying, or otherwise using the Software, You agree to be bound by this Agreement. If You do not agree, do not install or use the Software. If You are accepting on behalf of a company, You represent that You have authority to bind it.

1. License Grant

1.1 Subject to this Agreement and Your payment of any applicable fees, FloorPulseNet grants You a non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software at Your business premises, solely for Your internal business purposes, within the scope set by Your License Key (Section 2).

1.2 You may make a reasonable number of copies of the Software installer, and of the Software's databases and backups, solely for backup, disaster recovery and the continued use permitted by this Agreement.

1.3 You may access the Software from any number of Your devices (stations, tablets, phones and PCs) on Your network. Each License Key licenses the Software to run on one server, plus any additional server (for example, a standby server for high availability) that Your License Key or a signed agreement with FloorPulseNet allows.

2. License Keys and Modules

2.1 The Software operates under a signed license key ("License Key") issued by FloorPulseNet. The License Key identifies You and states the modules You are licensed to use (for example Core, FPN-Insight, Routing, Manifest/Shipping, Reports) and its term (an expiry date, or perpetual). Modules not named on Your License Key are not licensed to You, even where their code is present in the Software.

2.2 Expiry. For a term License Key, the Software displays a warning during the 30 days before expiry and continues to operate for a grace period of 30 days after expiry. After the grace period, scanning and printing are disabled until a valid License Key is installed; configuration remains available so that a new License Key can be entered. Your data is not deleted by expiry.

2.3 Evaluation keys. A License Key issued for evaluation, demonstration or testing ("Evaluation Key") is for non-production evaluation only, for the period stated on the key, and is provided "AS IS" without any warranty, support, or indemnity, notwithstanding anything else in this Agreement.

2.4 You shall not, and shall not attempt to, circumvent, disable, alter, or interfere with the License Key, its verification, the Software's expiry or module controls, or its clock protections, or generate or use any license key not issued by FloorPulseNet.

3. Restrictions

Except as expressly permitted by this Agreement or by applicable law notwithstanding this limitation, You shall not, and shall not permit any third party to: (a) copy, modify, translate or create derivative works of the Software; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure or algorithms of the Software; (c) rent, lease, lend, sell, sublicense, assign, distribute, publish, host for third parties, transfer, or otherwise make the Software available to any third party; (d) remove, alter or obscure any proprietary, copyright or license notices in or on the Software; (e) use the Software to build a competing product or service; or (f) use the Software in any manner that violates applicable law.

4. Ownership and Third-Party Components

4.1 The Software is licensed, not sold. FloorPulseNet and its licensors retain all right, title and interest, including all intellectual property rights, in and to the Software. This Agreement grants You no rights to FloorPulseNet's names, logos, trademarks or service marks.

4.2 The Software includes third-party components, including open-source software, listed with their licenses in the THIRD-PARTY-NOTICES file distributed with the Software (also shown in the Software under Configuration → System → Legal). Each such component is licensed to You under its own license terms, which govern Your use of that component and prevail over this Agreement to the extent they conflict with it. Nothing in this Agreement limits rights granted to You by those licenses. In particular, the restrictions in Section 3 do not apply to any component whose license permits modification or reverse engineering (for example, for debugging modifications to a library licensed under the GNU Lesser General Public License).

4.3 The Software installs Microsoft runtime components (including the Microsoft Visual C++ Redistributable and the .NET runtime). Your use of those components is also subject to Microsoft's license terms for them, and You may not use them except with the Software.

5. Your Data and Privacy

5.1 The Software runs on Your premises and processes data on Your hardware. The Software makes no outbound network connections: it does not contact FloorPulseNet or any third party, and it does not transmit Your data, usage information, or license information off Your network. License Keys are verified locally. FloorPulseNet's Privacy Statement, distributed with the Software (also shown under Configuration → System → Legal), describes in detail what the Software stores and where.

5.2 As between You and FloorPulseNet, You own all data You put into or create with the Software, including mail.dat files, scan records, reports and backups ("Your Data"). FloorPulseNet receives Your Data only if You choose to send it (for example, logs or screenshots sent for support), and will use such data only to provide the requested support.

5.3 You are responsible for: the security of the computers and network on which the Software runs; making and protecting backups; and the accuracy of the mail.dat and other data You provide to the Software.

5.4 USPS reference files. Some features use reference files published by the United States Postal Service, such as the FAST CIN List and Facility file. FloorPulseNet does not supply them: You obtain them from the USPS and load them into the Software Yourself, and Your use of them is subject to the USPS's terms. FloorPulseNet makes no warranty about their content or currency.

6. Device Trust Certificate

To serve its pages securely on Your network, the Software creates a private certificate authority and may ask You to install its certificate on Your devices. Installing it is Your choice. The certificate is limited to names and addresses on Your network. Its private key is stored on the server and in the Software's backups; You are responsible for protecting the server and those backups, and for removing the certificate from devices when You stop using the Software. You may instead use a certificate issued by Your own certificate authority.

7. Postal Output

The Software produces tray tags, pallet placards, barcodes (including Intelligent Mail barcodes), manifests and reports from the data You provide. You are solely responsible for verifying that Your mailings, labels, barcodes and documentation meet United States Postal Service and other carrier requirements, and for USPS acceptance of Your mail. FloorPulseNet does not warrant that any mailing will meet a USPS or customer deadline, be accepted by the USPS, or qualify for any postage price, discount or incentive.

8. Updates and Support

FloorPulseNet has no obligation to provide updates, upgrades, maintenance or support except under a separate written support, maintenance or services agreement, statement of work, or order ("Support Agreement"). Any update, upgrade or module FloorPulseNet provides is part of the Software and governed by this Agreement unless it comes with different terms. The Software does not update itself; updates are installed by You.

9. Feedback

If You give FloorPulseNet suggestions, bug reports or other feedback about the Software, FloorPulseNet may use them for any purpose without obligation to You. Feedback does not include Your Data.

10. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. FLOORPULSENET HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FLOORPULSENET DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OPERATE WITHOUT INTERRUPTION OR ERROR, OR BE COMPATIBLE WITH ANY OTHER SOFTWARE, HARDWARE, PRINTER, SCANNER, OR SYSTEM.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLOORPULSENET, ITS AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, MAILING DEADLINES, POSTAGE, USPS PENALTIES, ASSESSMENTS OR REWORK COSTS, PRODUCTION DOWNTIME, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSS, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY OF LIABILITY, EVEN IF FLOORPULSENET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FLOORPULSENET'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SOFTWARE SHALL NOT EXCEED THE AMOUNT YOU PAID TO FLOORPULSENET FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (USD 100), WHICHEVER IS GREATER.

THE PARTIES ACKNOWLEDGE THAT THE FOREGOING LIMITATIONS REPRESENT A REASONABLE ALLOCATION OF RISK AND ARE A FUNDAMENTAL BASIS OF THE BARGAIN. THIS LIMITATION APPLIES NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

12. Indemnification

You shall indemnify, defend, and hold harmless FloorPulseNet and its affiliates, officers, members, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Your use of the Software in violation of this Agreement or applicable law, (b) Your Data, or (c) Your negligent or wrongful acts or omissions; except, in each case, to the extent the claim results from FloorPulseNet's gross negligence or willful misconduct.

13. Term and Termination

13.1 This Agreement is effective until terminated. FloorPulseNet may terminate it on notice if You materially breach it and, where the breach can be cured, do not cure it within thirty (30) days of notice. A License Key's expiry ends Your right to use the licensed modules as described in Section 2.2.

13.2 On termination You must stop using the Software and destroy all copies of it in Your possession. This does not require You to destroy Your Data: You may keep Your Data and the backups that contain it, and may export it.

13.3 Sections 3, 4, 5.2, 5.3, 5.4, 9, 10, 11, 12, 13.2, 14 and 15 survive termination.

14. Governing Law and Venue

This Agreement is governed by the laws of the State of Iowa, United States of America, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to this Agreement or the Software shall be brought exclusively in the state courts located in Pottawattamie County, Iowa, or the United States District Court for the Southern District of Iowa, and each party consents to the personal jurisdiction of and venue in those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. General

15.1 Order of precedence. If You and FloorPulseNet have signed a written agreement covering the Software (including a master agreement, order, quote, statement of work or Support Agreement), that signed agreement controls over this Agreement to the extent they conflict. Otherwise this Agreement is the entire agreement between You and FloorPulseNet regarding the Software and supersedes all prior or contemporaneous communications, proposals and representations about it.

15.2 Assignment. You may not assign or transfer this Agreement or any License Key without FloorPulseNet's prior written consent. FloorPulseNet may assign this Agreement in connection with a merger, acquisition or sale of all or substantially all of its business or assets.

15.3 Export. You will comply with all applicable export control and sanctions laws in Your use of the Software.

15.4 Notices. Notices to FloorPulseNet must be in writing and sent by email to mmiller@floorpulse.net.

15.5 Severability; waiver. If any provision of this Agreement is held unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force. A failure to enforce any provision is not a waiver of it.